OUR LEADERSHIP

Mark Berkey is a veteran executive with over 25 years of printing industry experience. Mark began his career with RR Donnelley & Sons Co., holding various leadership positions in both operations and sales during his 16 year tenure with them. Mark led the Book Technology Group as VP Sales and Administration before joining St. Ives US Division in 2002, where he served as SVP and General Manager of St. Ives Cleveland before becoming a member of the US Division board of directors and later held the post of President and Chief Operating Officer. Mr. Berkey holds an MBA from Kent State University and a Bachelor of Science in Industrial Management from the University of Akron.

Burt Phillips has been with Hess Print Solutions since 1996 and has been managing Customer Service since August of 2012. Burt is supported by one of the best Customer Service teams in the industry. Burt is motivated by ensuring client expectations are met with the appropriate service levels using effective communication and efficient project management. Burt and his wife Paula have 2 daughters, Emily and Delaney.

Frank has been with Hess Print Solutions since 1985 and is the longest tenured employee in the company. Frank oversees the Bindery and Mailing functions in the Brimfield facility. Frank believes the art of making a book is still a craft; he instills that principle as well as a positive approach to collaborative production efforts into each of his employees. Frank has also held positions in Environmental Health and Safety and brings those philosophies into his area of responsibility. Frank and his wife Deb have three sons Jason, Nick and Daniel.

John has been with Hess Print Solutions since 1986. John manages all scheduling functions at the Ohio facility. John loves the challenges of keeping production tasks on target to meet customer needs and expectations while keeping plant efficiencies in line with company requirements. John is the proud father of a son who has just become a Sheriff Deputy. 

Martin joined Hess Print Solutions in 2011 and manages the estimating and purchasing teams. Martin, with over 30 years experience, likes that this industry is continually developing new technology and there is always more to learn. Martin and his wife Anna have 2 grown children, Joe and Leeann.

Brian has been with Hess Print Solutions since 2011.  Brian oversees the Mailing, Logistics and Shipping/Receiving departments. Brian works with a strong team of professionals who have years of experience in trucking, mail list services, fulfillment and paper. Brian is an amateur programmer and enjoys building applications such as logistics rate shopping and postage estimating tools. Brian is married and has five grown children.

Rick has been with Hess Print Solutions since 2012. The daily excitement of meeting tight deadlines and quality expectations is what has motivated Rick over the past 33 years in the printing industry. His motto is “You only get one chance to make a good first impression.” Rick and his wife Tina have 4 children, Brandy, Derik, Damion & Darcie and 7 grandchildren. 

Twilla L. Watson has been managing the Human Resources functions for Hess Print Solutions for 2 years. Twilla enjoys the day to day interaction with the employees and working with the department managers to help meet the needs of the employees and business.

Douglas Holzschuh joined Hess Print Solutions in the position of Vice President of Information Systems and Technology in March of 2012. With strong experience integrating information technology functionality for commercial printers and newspapers, his responsibilities include aligning the company’s technical solutions to meet clients’ needs and support the company’s business goals. Before joining Hess Print Solutions Doug was the IT Director at Gannett Offset-Minneapolis (Gannett Commercial Print) where he managed information technology and served in a key position on the operating committee. Prior to that position he was IT Manager at the Battle Creek Enquirer (a Gannett Newspaper). Holzschuh studied economics at Carlton College.